Special Announcement for 2011: All Lab Fees Are Discontinued!
Thank you for choosing HD-StockFootage.com a proud member of The Wrightwood Group family of Royalty Free Stock Footage suppliers. Here at HD-StockFootage.com we believe there is more to providing quality Stock Footage then just having the lowest price. HD-StockFootage.com believes value comes from quality of Service as well as Quality of product. HD-StockFootage.com provides the best of both worlds. All HD-StockFootage.com Stock Footage is Royalty Free, Online, and ready for Immediate Download for your next video production.
Questions and Comments should be directed to hd-stockfootage@wrightwood.com
Please don't drink and drive
Q: What is your return policy?
A: Due to the nature of the product, all sales must be final. We cannot accept returns except in the case of media with material defects, which will be replaced at our expense.
Q: What formats are your clips in?
A: For SD, all of our clips are available in Broadcast NTSC (720x486 29.97fps Quicktime/Photo-JPEG) For HD they are in *-*-*-*-*something.
Q: Do you offer High Definition vs. Standard Definition?
A: Yes, we offer HD Stock Footage at GotFootageHD and SD Stock Footage at GotFootage
Q: Do you offer FTP download of purchased clips?
A: No.
Q: Why isn't all of my download available immediately?
A: While most clips are available for immediate download, because of the size of our library, there will always be exceptions. These exceptions are always processed as quickly as possible and usually available within 24 hours.
Q: Does the purchased version have a watermark or visible timecode?
A: No! These are only present on the demo clips.
Q: What are lab fees?
A: Even though we are an internet based company, most of the work in processing and delivering your order is done by real people at our facility in Nevada. The lab fee covers the real costs associated with processing each order, both in human terms and in the costs of bandwidth, storage, and other technology. We feel that charging these costs as a separate fee rather than raising the price for each clip allows our customers to realize the greatest savings possible on each order.
Q: Is the lab fee a Per Clip fee?
A: No, the labe fee is a per order charge regardless of the number of clips you order.
Q: Do you offer bulk discounts?
A: The collection site you see here and others we offer, are the only form of "bulk" discount we offer.
Q: Do you hire videographers?
A: Yes! We do on occasion hire outside (professional) videographers for shooting specific material. At the current time we are no longer accepting Standard Definition and HDV submissions. If you would like to be considered for HD jobs, please visit http://www.gotfootageHD.com
Q: Can I sell my video through your web site?
A: No
